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How to Contact Support

Which support channel to use and when.

Our support team is available 24/5. Pick the channel that fits your question:

Channel

Best for

Live Chat (bottom-right of our website)

Account, billing, access and payout issues. Fastest option.

Discord

Trading and platform questions, and talking to other traders. You can also open a ticket there.

Anything that needs documents or a longer explanation.

Tip: include your account ID in your first message so we can help you faster.

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