We don’t issue refunds once a purchase is complete – including if you picked the wrong account, size or platform, or changed your mind. We pay broker and infrastructure costs as soon as your account is set up, whether or not you trade it.

No. Once credentials are issued, the platform can’t be changed. If you haven’t started trading, you can buy a new account on the platform you want. If you’re having technical trouble, contact us and we’ll help.

Not sure what to buy? Check the account rules first, or ask our support team before you purchase.

Email [email protected]. Your access to all services ends, and past payments aren’t refunded.

We may close accounts that break our Terms and Conditions. This can mean deactivation, loss of profits and being barred from future services.

Disputes that can’t be resolved directly go to binding arbitration under the American Arbitration Association. By agreeing to this, you waive the right to dispute payments made for our services.

By placing an order, you confirm you’ve read and agree to this policy and our Evaluation Terms and Conditions.