Shark Futures

Quick fix: if your accounts don’t show up in Quantower, you probably picked the wrong connection. Select dxFeed (Prop) – not dxFeed.

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Copy your username (usually your email) and password from your Shark Futures dashboard. The password is case-sensitive.

In Quantower, click the Connections icon → + New connection → dxFeed (Prop).

Paste your credentials and click Connect. A green dot means you’re online.

In Account Manager, check your account appears with the right balance and status Active.

1. Copy your username (usually your email) and password from your Shark Futures dashboard. The password is case-sensitive.
2. In Quantower, click the Connections icon → + New connection → dxFeed (Prop).
3. Paste your credentials and click Connect. A green dot means you’re online.
4. In Account Manager, check your account appears with the right balance and status Active.

Balance shows $1,000: you connected to dxFeed instead of dxFeed (Prop). Remove it and add dxFeed (Prop).

Invalid credentials: copy-paste from the dashboard (old emails may be out of date). After a password reset, wait 5 minutes.

Funded account missing: it can take up to 24 hours after passing. Longer than that? Contact support – KYC may be pending.

Quantower freezes: update to the latest version from <a href="https://www.quantower.com" rel="nofollow noopener noreferrer" target="_blank">quantower.com</a>.

- Balance shows $1,000: you connected to dxFeed instead of dxFeed (Prop). Remove it and add dxFeed (Prop).
- Invalid credentials: copy-paste from the dashboard (old emails may be out of date). After a password reset, wait 5 minutes.
- Funded account missing: it can take up to 24 hours after passing. Longer than that? Contact support – KYC may be pending.
- Quantower freezes: update to the latest version from <a href="https://www.quantower.com" rel="nofollow noopener noreferrer" target="_blank">quantower.com</a>.

Quantower uses your Volumetrica (dxFeed) login.

Still stuck? Send a screenshot on Live Chat or in #open-support-ticket on Discord.

Accounts not showing in Quantower? Select dxFeed (Prop), not dxFeed.

Connecting Quantower with dxFeed (Prop)

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Connecting Quantower with dxFeed (Prop)

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